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Psychologist Jan Atle Andersen has focused on conflict resolution in the workplace, since 1984, with excellent results. He only charges for his work if he succeeds in settling the conflict. His book is aimed at company healthcare providers, safety and trade union representatives, staff managers and anyone who wants to find out more about the structure of conflicts and how to resolve and prevent conflicts.

The book received the following reviews when it was published in Swedish in 2005:

“The best book I have read to date on the subject of conflict resolution. Not to be recommended for those who are afraid of recognising their own faults, but essential reading if you truly want to resolve your conflicts.”
Martin Kreuger, Editor-in-Chief, “Chef” management magazine

“The author deals with conflicts and conflict resolution in a deeply theoretical manner, combining this with practical solutions. Resolving conflicts faster and more effectively than we currently do so enables us to become more efficient and improves an organisation’s competitiveness. If that’s something that interests you, this book represents an excellent investment.”
Kjell Svenson, Senior Vice President Human Resources, Volvo Group

“Not only does this book offer valuable advice and smart guidance for effective conflict resolution, it also challenges the reader to search himself, providing new insights.”
Nina Hornewall, Managing Director, Vasakronan Service Partner AB

“Almost 30 years of experience in employment law has taught me that underlying conflicts are not resolved by legal rulings, even if I win the case for my client. The parties involved in a legal dispute are perhaps both losers, regardless of the outcome. This book confirms, explains and clarifies what I have learnt thus far about the mechanisms at work behind conflicts in the workplace, and provides wonderful moments of realisation on a human level. Straight to the point, with a few uncomfortable truths, all served up with a generous portion of humour. On a deeper level, the book offers a few eye-openers for the benefit of the reader.”
Björn-Erik Björck, Legal Advisor, Swedish Association of Graduate Engineers

Click here to order your own copy.